Terms & conditions

These terms govern every order placed with DGAI Studios, a trade name of Rybier Consulting (KvK 66637694), President Allendelaan 263, 1068 VM Amsterdam. DGAI Studios is a business-to-business service: by ordering, you confirm you act in the course of a business, not as a consumer. Because this is a business service, the statutory consumer right of withdrawal does not apply.

DGAI Studios delivers AI-generated marketing campaigns: copy for up to 3 channels plus matching visuals, delivered in your customer portal. The exact scope of each package is stated on the pricing page at the moment you order — that description is part of the agreement.

Prices are in euros and exclude VAT. EU businesses with a valid VAT number are reverse-charged; Dutch VAT applies otherwise. Payment runs through Mollie at checkout; subscriptions are collected monthly. You receive an invoice by email for every payment. By ordering you ask us to start providing the digital service immediately and you accept that delivery begins right away.

Subscriptions run per month and renew automatically. You can cancel at any time via the portal or by emailing [email protected]; cancellation takes effect at the end of the current billing period. Amounts already paid are not refunded for partial periods.

Our deliverables are digital and made available to you immediately, so — except where mandatory law requires otherwise — amounts paid are not refundable once delivery has started. If you think a charge is wrong or you are unhappy with a delivery, email [email protected] first: we read every message and resolve legitimate problems quickly. Reversing a payment (a card chargeback or direct-debit recall) without contacting us first is a breach of these terms — we may suspend your access, cancel your subscription and recover the reversed amount together with any bank or scheme fees. We keep a record of your order, your acceptance of these terms and each delivery for exactly this purpose.

Deliverables appear in your portal. Where your package includes revision rounds, you request them from the campaign page in the portal. Review every deliverable before you publish it: you decide what goes live, and you are responsible for the use of the final material in your market (including advertising rules that apply to your sector). If you do not request an included revision within 14 days of a deliverable appearing in your portal, it counts as accepted.

All deliverables are generated by AI models and marked as such. AI output can contain errors. We do not guarantee factual accuracy of generated claims about your own products — check them before publishing.

Once a deliverable is paid for, you receive the full right to use, modify and publish it for your business, worldwide and without time limit. The underlying platform, prompts and tooling remain ours.

You may not use DGAI Studios to generate unlawful, misleading or infringing material. We can refuse or stop generation for briefs that ask for this.

We run the service with care on EU infrastructure, but offer no uptime guarantee in this version. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose; we are not liable for indirect damage such as lost profit. Nothing in these terms limits liability for intent or gross negligence.

How we handle personal data is described in the privacy policy.

We may update these terms; for running subscriptions we announce changes by email at least 30 days in advance, and you can cancel before they take effect. Dutch law applies. Disputes go to the competent court in Amsterdam. Questions first? Email [email protected] — that is almost always faster.